Information

Thank you for your interest in Cap Creations. Please read the following for information about placing an order with us.

Payment
Paypal is our preferred method of payment. You do not need a Paypal account to pay by Paypal.

Paypal accepts Visa, MasterCard, Discover, and American Express, as well as electronic checks. For secure online purchasing Paypal is the safer, easier way to pay online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

You may also pay with Google Checkout, a fast, secure, convenient way to shop online.

Shipping
Due to the handmade nature of our products please allow up to 2 weeks for shipment of your order. All orders are shipped via US Postal Service and are insured. Once your order has shipped we will email you your tracking number. Most orders are shipped sooner than the 2 weeks.

Shipping within the USA is only $6.00. This is a flat rate no matter the quantity of items purchased.

International shipping is $7.00 for first class or $16 for priority. This is a flat rate no matter the quantity of items purchased.

Availability
Occasionally our products may go on back-order or be discontinued. We will contact you as soon as possible if this occurs. We cannot guarantee the availability of any product.

Returns
We hope you are happy with your purchase. Please contact us immediately if there is a problem with your order.

Privacy
Your privacy is important to us. The information we collect is for the purpose of completing your order. This information will be kept private and will never be shared with anyone. Occasionally you may receive information about our products and/or specials but will always have the opportunity to opt out.

Questions/Comments
Please do not hesitate to contact us with any questions or comments. If you have a special request please ask and we will see what we can do for you! Thank you!